There are some surprises when
make your own reservations in English
on the Pegasus
Airlines website. Here's
what you need to know:
1. For "passenger
your name exactly as
it appears on the identification document you will use at the airport (ID card,
passport, etc.) If the name on your
reservation and the name on your document
do not match, you may not be allowed
to board your flight.
For example: if your name is "Alice
Barlow" but your document gives
your middle name as well ("Alice
Anne Barlow"), be sure to enter "Alice
for your online reservation.
2. The fare you
see during the reservation process
is only part of what you will eventually
pay. This "base fare" does
not include fuel surcharges, the service fee, tax, choice
of seat, or even check-in. (Yes, there is a small fee for checking in for your flight!)
If you don't pay for
a seat reservation, a seat will be
assigned to you at the airport.
3. Baggage allowance on
most Pegasus flights is 15
kilos (33 pounds) of checked baggage,
plus 8 kilos (17.6 pounds) of carry-on luggage. (Compare
this to the 20 kilos (44 pounds) of checked baggage
allowed on many international flights.)
If you arrive in Turkey on an international
flight and continue on a domestic flight,
the weight of your luggage may exceed
the lower domestic baggage limit, and
you may have to pay an excess
baggage fee. If you pay this
fee as part of your online reservation,
you will save money over paying for
it at the airport when you check in.
In practice, it seems two
passengers traveling together can combine their
checked baggage to meet the weight
limit. If one suitcase weighs 17
kilos (37.5 pounds) but another weighs only 12
kilos (26.5 pounds) , the total is below the 30 kilo/66 pound limit
for two passengers, so you probably
won't have to redistribute things
from one suitcase to another.
4. Pegasus uses a 3-tier package system of flight extras such as food and drink on board, extra baggage, freedom to change your flight dates, etc.:
—ESSENTIALS: If you want the lowest fare and no extras, this is what you select.
—ADVANTAGE: For a 23% increase in fare, the Advantage package includes seat selection, food, and an extra baggage allowance.
—EXTRAS: For a 63% increase in fare, the top package includes all of the Advantage package items plus the ability to modify your flight dates.
5. You will be asked to choose one
or more means by which the airline
can contact you: email, SMS text message, and/or
phone. You are not required to choose
one, but if you don't you may
not receive your confirmation! So
choose at least one method.
6. Before completing the reservation
process, as soon as you see your "PNR"
(reservation confirmation code,
six numbers and letters such as 83LLLA), copy
it down! It is the key
to checking and/or changing your reservation
online. Although it should be in the
confirmation email message sent to
you, you may not receive the message
(I did not, on two occasions), and
the final screen of the reservation
process may not include the code. Copy
it down just in case.
7. Get to the airport early enough
to allow time for check-in and the two
full security checks (at every Turkish airport) you will
pass through before boarding. Arrival
an hour before flight departure time
should be sufficient for
a Turkish domestic flight.
Here's how to get the best airfares for flights within Turkey.
—by Tom Brosnahan